FAQ

Where do you ship?

We currently ship to the United States and Canada.

How long will my order take to arrive?

Orders are typically delivered within 15 to 20 calendar days from order confirmation. This includes order preparation and transit time. See our Shipping Policy for full details.

How can I track my order?

A shipping confirmation email, including tracking information, will be sent once your order has been dispatched.

Do you accept returns or exchanges?

Yes. You have 15 calendar days from the delivery date to request a return or exchange. Please see our Refund Policy for full details on conditions and the process.

What if there is an issue with my order?

Should your order arrive damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review your request and provide the most appropriate solution.

Can I cancel or modify my order?

Orders are processed shortly after they are placed. If you need to request a change, please contact us as soon as possible. While modifications cannot be guaranteed, we will always do our best to assist.

Need assistance?

For any questions regarding your order or our collections, please contact us at support@amarabag.com.